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Offers & Promo codes

How do I use a promo code on your website?

Here's how to use a promo code/gift card:On computer, after validating your cart, you will find the promo code field on the right of the screen. On mobile, after validating your cart, you will find the promo code field at the top of your screen by cl

My promo code isn’t working, what should I do?

If your promo code is not working, it may be due to the following reasons: either it is no longer valid because the maximum number of uses per user has been reached, or it has expired.If that is not the case, please note that promo codes cannot be co

Can I combine multiple promo codes on one order?

No, it is not possible to combine multiple promo codes on a single order. Only one promotional code can be applied per purchase.

What is the validity period of promo codes?

The validity period of promo codes depends on each offer.When we share a promo code, we always specify its validity period.We recommend checking the terms associated with each code at the time of use.

Do promo codes apply to all items?

Promo codes are applicable to all items except those that are already discounted, meaning the items on sale on our website.

Can I use a promo code after placing my order?

No, it is not possible to apply a promo code after you have confirmed your order.Promo codes must be entered at the time of checkout to be applied. However, you can use it on a future order, as long as it is still valid.

Are promo codes valid with our resellers?

Promotional offers are only valid online on our website and do not apply in-store at our retailers.

Are there special offers for new customers?

Yes, we have special offers for new customers. To take advantage of them, simply sign up for our newsletter.You will then receive a welcome code via email, valid on your first order.

Can I cancel an order if the promo code wasn’t applied correctly?

Yes, it is possible to cancel your order as long as it has not been shipped or processed for preparation.