[Re]MoEa is a repair service that allows you to extend the lifespan of your favorite sneakers by having them repaired by our partner cobbler. You can choose from several repair options directly on our website by clicking here 👉 Request a repair. To
You can check the list of repairs and their costs here 👉 Price List.If you would like to request a repair other than those we offer, please contact us at [email protected] so we can review your request. Please send us as many details and photos as poss
The processing time for repairs ranges from 10 to 15 business days. However, we have no control over the shipping times (both to and from our partner).
You can only cancel your order if there is an error in the repair request or if you have not yet dropped it off at the delivery point. In this case, please contact us at [email protected] so we can arrange the return.
If you detect an anomaly, we recommend contacting us at [email protected]. Please provide the repair number found in the confirmation email, and we will review your situation.
The repair bonus is an initiative of the AGEC law, allowing you to benefit from a discount on repair costs. As a member of this program, MoEa automatically applies this discount when you pay online. Learn more about the repair bonus here.