My package seems lostUpdated 23 days ago

If your package appears to be lost, here are the steps to follow:

1. Check the tracking link you received via email. It may still be in transit or awaiting delivery.
2. Contact the carrier for more details on its status.
3. If you are still unable to locate your package, write to us at [email protected].

We will open an investigation with the carrier to gather more information and find a solution as quickly as possible.