How do I clean my MoEa sneakers?
To maintain your sneakers in their original condition, you can use a neutral soap and a damp cloth.For optimal care, we also recommend using our Sneaker cleaning kit, available on our website.
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Sneaker care
Is it possible to put them in the washing machine?
No, putting them in the washing machine would irreversibly damage your MoEa sneakers.
Do you offer a cleaning or repair service?
Yes, we offer a cleaning and repair service for your MoEa sneakers.Our RE[MOEA] program is designed to extend the lifespan of your shoes by giving them a second life. To learn more about this service and the details, please visit our dedicated page.
Are the sneakers waterproof?
MoEa sneakers are designed to withstand the wear and tear of daily life. However, like all sneakers, they are not meant to be immersed in water, as this could damage them and affect their durability. We therefore recommend avoiding prolonged exposure
What should I do if my MoEa sneakers make noise when walking?
If your sneakers make noise while walking, it could be due to friction between the insole and the shoe, or trapped moisture under the sole.We recommend trying this simple trick:Sprinkle a little talcum powder (or baby powder) under the insole.- This
Are your shoes unisex?
Our sneaker models are unisex and available in sizes 35 to 46.
Do these sneakers need to be waterproofed?
Good news: in most cases, it's not necessary!. No waterproofing is required.Our bio-based materials are naturally waterproof and highly resistant to everyday moisture. No worries here either: the fabric is already treated with a waterproof coating. A
How to properly dry my sneakers if they got wet?
It’s essential to “let your sneakers dry naturally”:. Never use a direct heat source (radiator, hair dryer, sunlight). This can damage the glue, crack the materials, and deform the shoe. Let them dry at room temperature, in open air.
How should I store my MoEa sneakers to keep them looking good?
Proper storage helps extend the lifespan of your sneakers:. Store them in a dry, cool, and well-ventilated place. Avoid damp or enclosed areas. Use shoe trees to help maintain their shape. Let your sneakers air out after each wear to prevent bad odor