I can't generate my return label, what should I do? (EU)Updated 22 days ago

If you are unable to generate your return label, here are a few checks to perform before contacting us:
- Make sure you have followed the return process by checking the article : How to return an item?
- Check your spam folder – the email containing your return label may be there.

Still unable to generate your return label? Contact us at [email protected], and we will help you generate it.